How it works
Here’s what working with us looks like.
We agree on what you want checked, how often you want to hear from us, and what we may—or may not—handle without calling first.
From first call to follow-through
A clear plan, useful updates, and no guesswork.
Walk through the property
We discuss how you use the home, who should receive updates, which vendors already know it, and what tends to worry you when you’re away.
Put the plan in writing
We document visit frequency, what we check, who we contact, spending limits, access details, and what should happen if something is wrong.
Visit and document
We follow the agreed checklist, take useful photos, and note anything that looks different or needs attention.
Send the report
You see what we checked, what looked normal, what changed, and whether we recommend a next step.
Stay with it
If you authorize us to help, we can meet the right local provider, document the visit, and confirm the requested work is complete.
Before the first visit
We settle the important details up front.
That keeps a routine check from becoming confusing when you are several hours—or several states—away.
Access
Who may enter, how we access the property, and which vendors are already approved.
Communication
Who receives reports, how urgent concerns are handled, and when you want a phone call.
Authorization
What we may coordinate, any spending limits, and which decisions always come back to you.
What you can expect
Communication that is useful—not overwhelming.
What happens after a normal visit?
We send the agreed report and photos. If everything looks as expected, we say so plainly.
What happens if you notice a problem?
We document it, explain what we saw, and contact you according to the plan. You decide what happens next unless a different emergency procedure was agreed in advance.
Can you work with vendors I already use?
Yes. Existing plumbers, HVAC companies, landscapers, and other providers can remain part of the property plan.
Questions about how it would work?
We’re happy to talk it through.
Start with the property, your time away, and what you would like help keeping an eye on.